ABOUT US

Modern Intentions is a furniture, accessories, and lighting store established in 2014. We are currently an online only store, with future plans for expansion. We look for authentic, unique pieces that showcase both art and function. Our products are hand selected and ever evolving. The brands that we work with are known for quality and sustainability; connected by a love for innovative, fresh designs, as well as modern classics.

Bras Sofa aquatic Designed by Khodi Feiz Artifort

Who We Are

Modern Intentions is an authorized seller of every brand that we sell, and we only sell licensed authentic designs from original manufacturers. Being in the design field ourselves, we view knock-offs as being unfair to the original designer.

 Where Do We Ship?

We deliver with in the contiguous United States. For shipping requests to Hawaii, Alaska, or countries outside the US, please contact us at info@modernintentions.com and we will try our best to accommodate your request. Unfortunately, we cannot ship to PO Boxes.

How Will My Order Be Shipped?

Most of our orders ship via UPS, however some of our larger pieces are delivered via a truck delivery service suggested by the manufacturer. All deliveries are curbside service unless specified otherwise. Curbside means that your order will be delivered to your door and then you are responsible for bringing it inside. White Glove delivery service (delivery inside), is available upon special request and may incur an additional fee. To request White Glove delivery service, please contact us at info@modernintentions.com.

How Long Will My Order Take To Get To Me ?

We get to work and process your order as soon as we receive it.  From there, delivery time varies depending on the manufacturer.  You can view this information on the product page (of the item that you are interested in) under Additional Information -> Shipping Info.

For our manufactures using UPS, UPS Ground Shipping is the default. Expedited UPS delivery is available upon special request and may incur an additional fee. For some of our larger pieces of furniture, items are custom made upon ordering then shipped from overseas, so expedited delivery may not be able.  To request Expedited delivery service, please contact us at info@modernintentions.com.

How Much Will Shipping Cost Me?

For orders over $250, we offer free ground shipping within the contiguous United States. The best way to calculate shipping costs for orders under $250:

  1. Add the item to your cart
  2. Go to Checkout
  3. Fill in your shipping address
  4. Shipping will automatically calculate and show up at the bottom of your cart*

*Expedited delivery or White Glove services are additional costs that are not automatically calculated. For quotes, please contact us at info@modernintentions.com.

We want our customers to love their purchase! Please inspect your item(s) immediately upon delivery. If there is a problem with your order, call us at +1 231-715-1248, or email us at info@modernintentions, right away.

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Colors and textures may render differently depending on your individual monitors settings, therefore we are not liable for variations.
For this reason, color, fabric and wood samples are recommended prior to ordering. To request a sample, contact us at info@modernintentions.com.

Non-returnable items: Gift cards, Some furniture and lighting (Noted: This item is final sale and not eligible for return. or This item is custom made and not eligible for return.)

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer, unless specified by us. (Example: If your item was damaged or defective, not caused by the shipping company, we may have you return your purchase to the manufacturer.)

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@modernintentions.com.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. Please inspect your purchase immediately upon delivery. If there is a problem with your order, call us at +1 231-715-1248, or email us at info@modernintentions within three (3) days of receipt.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you. If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping
To return your product, you should mail your product to:

Modern Intentions
99 Monroe Ave NW, Suite 200
Grand Rapids, MI 49503

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Cancellation Policy

We get to work and process your order as soon as we receive it.  This means cancellations are not always possible and may acquire a fee depending on the manufacturer.  If you would like to request a cancellation or change to your order, call us right away at 1 (231) 715-1248.

This Privacy Policy governs the manner in which Modern Intentions collects, uses, maintains and discloses information collected from users (each, a “User”) of the http://modernintentions.com website (“Site”). This privacy policy applies to the Site and all products and services offered by Modern Intentions.

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies

Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information

Modern Intentions may collect and use Users personal information for the following purposes:

– To improve customer service
Information you provide helps us respond to your customer service requests and support needs more efficiently.
– To personalize user experience
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
– To improve our Site
We may use feedback you provide to improve our products and services.
– To process payments
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
– To run a promotion, contest, survey or other Site feature
To send Users information they agreed to receive about topics we think will be of interest to them.
– To send periodic emails
We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, they may do so by contacting us via our Site.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Changes to this privacy policy

Modern Intentions has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
Modern Intentions

99 Monroe Ave NW, Suite 200
Grand Rapids, MI 49503
231-715-1248
info@modernintentions.com

This document was last updated on November 25, 2016

Privacy policy created by http://www.generateprivacypolicy.com

Last updated: April 25, 2017

Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using the http://modernintentions.com website (the “Service”) operated by Modern Intentions (“us”, “we”, or “our”).

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

Accounts

When you create an account with us, you must provide us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.

You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service.

You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

Links To Other Web Sites

Our Service may contain links to third-party web sites or services that are not owned or controlled by Modern Intentions.

Modern Intentions has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Modern Intentions shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.

Termination

We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

Governing Law

These Terms shall be governed and construed in accordance with the laws of Michigan, United States, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

With permission from TermsFeed.com

Contact Us

If you have any questions about these Terms, please contact us.

NEED SAMPLES?

We understand that colors may render differently depending on your individual monitors setting. This is why we highly recommend ordering samples if you are unsure about the color. If you are interested in rug, fabric, wood and/or color samples, most of our brands do offer this option. Please contact us via the button on the right and let us know which samples you would be interested in.

Need design help?

If you are unsure about how something will look in your space, we’d love to help! We provide Interior Design services. Usually, this service is complimentary when using Modern Intentions products and will be discussed before beginning. Complimentary design services include space planing, 2D and/or 3D renderings,  as well as expert advice. Other interior design services are available for an additional fee.  Just fill out an Interior Design Questionnaire Form (indicate that your are interested Modern Intentions products) and our design professional, EMILY▴DESIGN, will get to work for you.